PUBLIC OFFER AGREEMENT
E-GREEN-ENERGY GLOBAL LTD
Version:1.0
Effective Date: 01/01/2026
1. DEFINITIONS AND GENERAL PROVISIONS
**1.1.** This document constitutes a public offer (hereinafter referred to as the "Agreement") by **E-GREEN-ENERGY GLOBAL LTD**, a company registered in England, with registration number 15270509, registered address at Flat 39, Thornton House, Ruddington Way, Birmingham, England, B19 2QB (hereinafter referred to as the "Seller"), to any individual or legal entity (hereinafter referred to as the "Buyer") to purchase goods and/or services on the terms and conditions set forth herein.
**1.2.** In accordance with applicable law, this Agreement is considered a public offer. Acceptance of this Agreement (acceptance of the offer) means the Buyer's full and unconditional consent to all terms and conditions without exception.
**1.3.** Acceptance occurs when the Buyer:
- Places an order through the Seller's website
www.e-green-global.com
- Issues a purchase order;
- Makes payment for goods or services;
- Signs a separate Service Agreement referencing this Public Offer.
**1.4.** By accepting this Agreement, the Buyer confirms they have legal capacity and authority to enter into binding contracts.
### 2. SUBJECT OF THE AGREEMENT
**2.1.** The Seller undertakes to transfer ownership of goods (renewable energy equipment, solar panels, inverters, batteries, components) and/or provide services (consultancy, installation, energy audits, system design) to the Buyer, and the Buyer undertakes to accept and pay for the goods/services in accordance with the terms of this Agreement.
**2.2.** The specific name, quantity, specifications, price, and delivery terms of the goods/services are determined based on:
- The Buyer's order confirmed by the Seller;
- The invoice issued by the Seller;
- The Service Agreement or Statement of Work (for services).
### 3. RIGHTS AND OBLIGATIONS OF THE PARTIES
**3.1. The Seller undertakes to:**
- Transfer the goods to the Buyer in proper quality and in accordance with the order;
- Provide services with due professional care and in compliance with industry standards;
- Provide accurate information about the goods/services, including technical specifications and warranty terms;
- Maintain confidentiality of the Buyer's personal data in accordance with the Privacy Policy;
- Issue proper invoices and payment receipts.
**3.2. The Seller has the right to:**
- Suspend order fulfillment in case of delayed or non-payment;
- Refuse to fulfill an order if the Buyer provides false information;
- Make changes to this Agreement by publishing an updated version on the website;
- Engage third parties to fulfill obligations while remaining responsible to the Buyer.
**3.3. The Buyer undertakes to:**
- Provide accurate and complete information necessary for order fulfillment;
- Pay for goods/services in full and on time;
- Accept delivery of goods at the agreed time and location;
- Provide necessary access and information for service provision;
- Comply with all safety requirements during installation or site visits.
**3.4. The Buyer has the right to:**
- Receive goods/services in accordance with the order;
- Receive complete and accurate information about the goods/services;
- Refuse goods/services in accordance with the Refund and Cancellation Policy;
- Receive warranty service as provided.
### 4. PRICE AND PAYMENT TERMS
**4.1.** The price of goods/services is indicated in the invoice and/or on the website and is denominated in GBP, EUR, USD.
**4.2.** Payment shall be made by one of the following methods:
- Bank transfer to the Seller's account;
- Online payment via payment gateway (credit/debit card);
- Other methods as agreed between the parties.
**4.3.** The Buyer is responsible for all bank fees and currency conversion costs unless otherwise agreed.
**4.4.** The Seller reserves the right to change prices at any time, but such changes do not apply to orders already confirmed and paid.
**4.5.** Advance payment or deposit terms, if applicable, are specified in the invoice or Service Agreement.
### 5. DELIVERY AND ACCEPTANCE
**5.1. For Goods:**
- Delivery terms (Incoterms if applicable) are specified in the invoice or order confirmation.
- Risk of loss or damage to goods passes to the Buyer upon delivery to the carrier (if shipped) or upon signing the delivery receipt (if hand-delivered).
- The Buyer must inspect goods upon delivery and note any visible damage on the delivery receipt before signing.
- Claims for hidden defects must be submitted within [7] calendar days of delivery.
**5.2. For Services:**
- Services are performed within the timeframe specified in the Service Agreement or Statement of Work.
- The Buyer shall sign an act of acceptance/completion within [5] business days of service completion or provide written objections.
- If no objections are received within [10] business days, services are deemed accepted.
### 6. WARRANTY
**6.1.** The Seller warrants that goods are free from material defects and conform to manufacturer specifications at the time of delivery.
**6.2.** Warranty periods:
- **Equipment:** As specified by the manufacturer (typically [5-25] years for solar panels, [5-10] years for inverters);
- **Installation workmanship:** [2] years from completion;
- **Consultancy services:** No warranty beyond professional duty of care; deliverables accepted "as delivered."
**6.3.** The warranty does not cover:
- Normal wear and tear;
- Damage caused by improper use, installation, or maintenance;
- Force majeure events (natural disasters, extreme weather, fire, flood);
- Unauthorized repairs or modifications;
- Consumables (batteries, fuses, etc.) beyond manufacturer warranty.
**6.4.** Warranty claims must be submitted in writing with supporting evidence (photos, descriptions).
### 7. CANCELLATION, RETURN, AND REFUND POLICY
**7.1. This section is governed by the detailed Refund and Cancellation Policy published on the Seller's website and provided to the Buyer upon request.**
**7.2. Key provisions:**
- **Cooling-off period:** [14] calendar days for distance contracts (subject to exceptions);
- **Product returns:** Must be unused, in original packaging, within [14] days of delivery, subject to [15%] restocking fee;
- **Custom orders:** Non-cancellable and non-refundable once production begins;
- **Services:** Deposits non-refundable after work commences;
- **Digital products:** Non-refundable once accessed.
**7.3.** Refunds are processed to the original payment method within [14] business days of approval.
### 8. LIABILITY AND FORCE MAJEURE
**8.1.** The Seller's total liability under this Agreement shall not exceed the amount paid by the Buyer for the specific goods/services giving rise to the claim.
**8.2.** The Seller is not liable for:
- Indirect, consequential, or incidental damages;
- Loss of profits or data;
- Damages caused by third parties or factors beyond reasonable control.
**8.3.** Neither party is liable for failure to perform obligations due to force majeure events (natural disasters, war, strikes, government actions, pandemics, power outages, internet disruptions) beyond their reasonable control.
**8.4.** The party affected by force majeure must notify the other party within [7] days and take reasonable steps to mitigate impact.
### 9. INTELLECTUAL PROPERTY
**9.1.** All intellectual property rights in the Seller's website, content, logos, designs, and proprietary materials remain the exclusive property of the Seller or its licensors.
**9.2.** For consultancy services, any deliverables (reports, designs, analyses) are provided for the Buyer's internal use only and may not be reproduced, distributed, or used for competing purposes without written consent.
### 10. PERSONAL DATA AND PRIVACY
**10.1.** The Seller processes Buyer personal data in accordance with applicable data protection laws and the Privacy Policy published on the website.
**10.2.** By accepting this Agreement, the Buyer consents to the collection, storage, and processing of personal data necessary for order fulfillment, customer support, and legal compliance.
### 11. DISPUTE RESOLUTION
**11.1.** Any disputes arising from this Agreement shall first be attempted to be resolved through negotiation between the parties.
**11.2.** If negotiation fails, disputes shall be submitted to the courts of England and Wales.
**11.3.** This Agreement is governed by the laws of England and Wales.
**11.4.** The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.
### 12. OTHER TERMS
**12.1.** If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.
**12.2.** This Agreement constitutes the entire understanding between the parties regarding its subject matter and supersedes all prior agreements.
**12.3.** The Seller may assign its rights and obligations under this Agreement without Buyer consent, provided the assignee assumes all obligations. The Buyer may not assign rights without written consent.
**12.4.** Failure to enforce any provision does not constitute a waiver of future enforcement.
**12.5.** All notices shall be in writing and sent to the addresses provided by the parties.
### 13. SELLER CONTACT INFORMATION
**E-GREEN-ENERGY GLOBAL LTD**
**Registered Address:**
Flat 39, Thornton House, Ruddington way, Birmingham, B19 2QB
**Correspondence Address:**
SB Fine Chemicals Germany GmbH
Siemensallee 1, 17489 Greifswald,
Alemanha