E-GREEN-ENERGY GLOBAL LTD
PUBLIC OFFER AGREEMENT
For the Sale of Goods and Provision of Renewable Energy Services
Version 2.0 • Effective Date: 01 January 2026 • Company No. 15270509
DOCUMENT OVERVIEW
This Public Offer Agreement ("Agreement") sets out the legally binding terms under which E-GREEN-ENERGY GLOBAL LTD sells goods and provides services. By placing an order, making payment, or signing a document referencing this Agreement, you accept all terms contained herein.
Governing Law: England & Wales • Consumer Rights Act 2015 applies • Questions: info@e-green-global.com
Table of Contents
Section Title
1- Definitions and General Provisions
2-Subject of the Agreement
3-Rights and Obligations of the Parties
4-Price and Payment Terms
5-Delivery and Acceptance
6-Warranty
7-Cancellation, Return and Refund Policy
8-Liability and Force Majeure
9-Intellectual Property
10-Personal Data and Privacy
11-Dispute Resolution
12-General and Miscellaneous
13-Seller Contact Information
14-Buyer Acceptance
1. Definitions and General Provisions
1.1 This document constitutes a public offer ("Agreement") by E-GREEN-ENERGY GLOBAL LTD, a company registered in England and Wales (Company No. 15270509), with registered address at Flat 39, Thornton House, Ruddington Way, Birmingham, England, B19 2QB ("Seller"), addressed to any individual or legal entity ("Buyer") wishing to purchase goods and/or services on the terms set out herein.
1.2 This Agreement constitutes a public offer in accordance with applicable English law. Acceptance of this Agreement is the Buyer's full and unconditional consent to all terms and conditions without exception or modification.
1.3 Acceptance of this offer occurs when the Buyer takes any of the following actions:
• Places an order via the Seller's website at www.e-green-global.com;
• Issues a signed purchase order referencing this Agreement;
• Makes payment for goods or services;
• Signs a separate Service Agreement or Statement of Work expressly referencing this Public Offer.
1.4 By accepting this Agreement, the Buyer confirms they have full legal capacity and authority to enter into legally binding contracts, and — where acting on behalf of a company or organization — that they are duly authorized to do so.
1.5 Key definitions used in this Agreement:
• Goods: "Goods" means physical products including, but not limited to, solar panels, inverters, battery storage systems, mounting hardware, and ancillary renewable energy equipment.
• Services: "Services" means consultancy, energy audits, feasibility studies, system design, project management, and installation services.
• Order: "Order" means a confirmed purchase request submitted by the Buyer and acknowledged in writing by the Seller.
• SOW: "Statement of Work" (SOW) means a written document, agreed between the parties, setting out the scope, deliverable, timeline, and pricing for a specific Services engagement.
2. Subject of the Agreement
2.1 The Seller undertakes to transfer ownership of Goods and/or provide Services to the Buyer, and the Buyer undertakes to accept and pay for such Goods and/or Services in accordance with the terms of this Agreement.
2.2 The specific name, quantity, technical specifications, pricing, and delivery or performance terms for each transaction shall be determined by reference to:
• The Buyer's Order as confirmed in writing by the Seller;
• The invoice issued by the Seller;
• A Service Agreement or Statement of Work (for Services engagements).
2.3 In the event of any conflict between this Agreement and the terms of an Order, invoice, or SOW, the terms of the more specific document shall prevail in respect of that transaction only.
3. Rights and Obligations of the Parties
3.1 Seller Obligations
3.1.1 Transfer Goods to the Buyer in the condition and quantity confirmed in the Order, and in accordance with applicable quality standards.
3.1.2 Perform Services with reasonable skill, care, and diligence, in compliance with industry best practices.
3.1.3 Provide accurate, complete information about Goods and Services, including technical specifications, material certifications, and warranty terms.
3.1.4 Process and protect the Buyer's personal data in accordance with the UK GDPR, the Data Protection Act 2018, and the Seller's Privacy Policy.
3.1.5 Issue valid VAT invoices and payment receipts in a timely manner.
3.1.6 Notify the Buyer promptly of any material delays, shortages, or changes that may affect the Order.
3.2 Seller Rights
3.2.1 Suspend or withhold fulfillment of an Order in the event of late or non-payment, following reasonable written notice to the Buyer.
3.2.2 Refuse to accept or fulfil an Order where the Buyer has provided materially false or misleading information.
3.2.3 Update and amend this Agreement by publishing a revised version on the Seller's website, provided that such amendments do not affect Orders already confirmed and accepted.
3.2.4 Engage vetted subcontractors or third-party specialists to assist in fulfilling obligations, whilst remaining primarily responsible to the Buyer for performance.
3.3 Buyer Obligations
3.3.1 Provide accurate, complete, and up-to-date information required for Order fulfillment, including site access details, technical requirements, and contact information.
3.3.2 Pay all invoices in full and on time in accordance with the agreed payment terms.
3.3.3 Accept delivery of Goods at the agreed time and location and co-operate reasonably with the Seller's delivery or installation teams.
3.3.4 Comply with all applicable health and safety requirements during site visits, installations, or service provision.
3.3.5 Notify the Seller promptly of any changes that may affect the scope of the Services or delivery of Goods.
3.4 Buyer Rights
3.4.1 Receive Goods and/or Services in accordance with the confirmed Order and the terms of this Agreement.
3.4.2 Receive complete and accurate information about the Goods and/or Services prior to purchase.
3.4.3 Exercise cancellation and refund rights in accordance with Section 7 of this Agreement and applicable UK consumer law.
3.4.4 Receive warranty support and remedies as set out in Section 6.
4. Price and Payment Terms
4.1 All prices are stated in the invoice and/or on the Seller's website and are denominated in GBP (Pound Sterling). Prices may also be quoted in EUR or USD by prior agreement, with GBP as the settlement currency unless otherwise confirmed in writing.
4.2 Unless stated otherwise in the invoice, all prices are exclusive of VAT. VAT will be charged at the prevailing rate where applicable.
4.3 Payment shall be made by one of the following methods:
• Bank transfer (BACS/CHAPS/SWIFT) to the Seller's nominated account;
• Online payment by credit or debit card via the Seller's payment gateway;
• Other methods as mutually agreed in writing prior to Order confirmation.
4.4 Payment is due within the period specified in the invoice. Where no period is specified, payment is due within 14 calendar days of the invoice date.
4.5 The Buyer is responsible for all applicable bank charges, wire transfer fees, and currency conversion costs unless otherwise expressly agreed in writing.
4.6 The Seller reserves the right to revise prices at any time, provided that no price change shall apply to an Order that has already been confirmed and paid.
4.7 Deposit and advance payment requirements, where applicable, shall be set out in the relevant invoice or Service Agreement. Deposits secure project capacity and are subject to the cancellation terms in Section 7.
4.8 Late Payment: Without prejudice to any other rights, the Seller reserves the right to charge interest on overdue amounts at 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 (where applicable to commercial contracts).
5. Delivery and Acceptance
5.1 Delivery of Goods
5.1.1 Delivery terms (including applicable Incoterms) are specified in the Order confirmation or invoice. Where no Incoterms are specified, delivery is DAP (Delivered At Place) to the address provided by the Buyer.
5.1.2 Risk of loss or damage passes to the Buyer upon delivery to the carrier (where goods are shipped) or upon the Buyer's signature of the delivery receipt (where goods are hand-delivered or installed).
5.1.3 The Buyer must inspect all Goods upon delivery. Any visible damage, shortage, or discrepancy must be noted on the delivery receipt before signing and reported to the Seller in writing within 48 hours of delivery.
5.1.4 Claims for hidden defects or damage not apparent on delivery must be submitted in writing within 7 calendar days of the delivery date, together with photographic evidence where practicable.
5.1.5 Estimated delivery dates are provided in good faith and are not guaranteed unless expressly confirmed as a fixed delivery date. The Seller will notify the Buyer of any material delays as soon as reasonably practicable.
5.2 Performance of Services
5.2.1 Services shall be performed within the time frame agreed in the Statement of Work or Service Agreement. Where no time frame is specified, the Seller will use reasonable endeavour´s to complete Services within a mutually agreed schedule.
5.2.2 Upon completion of Services, the Seller will issue a completion notice. The Buyer shall sign an acceptance certificate within 5 business days or provide written objections specifying the deficiencies in reasonable detail.
5.2.3 If the Buyer neither signs the acceptance certificate nor provides written objections within 10 business days of the completion notice, Services shall be deemed accepted as of the date of the completion notice.
5.2.4 Minor defects that do not materially impair the use of the Services shall not entitle the Buyer to withhold acceptance, but shall be remedied by the Seller within an agreed time frame.
6. Warranty
6.1 The Seller warrants that Goods are free from material defects in materials and workmanship and conform to the manufacturer's specifications at the time of delivery. This warranty is in addition to, and does not limit, the Buyer's statutory rights under the Consumer Rights Act 2015.
6.2 Indicative warranty periods (subject to the specific manufacturer's terms provided with each product):
Product / Service Warranty Period
Solar Panels - 10–25 years (per manufacturer — product & performance warranties may differ)
Inverters - 5–10 years (per manufacturer; extended warranties available)
Battery Storage Systems - 5–10 years (per manufacturer)
Installation Workmanship - 2 years from practical completion of installation
Consultancy Deliverables - Professional duty of care only; deliverables accepted as provided
6.3 The warranty does not apply to defects or damage caused by:
• Normal wear and tear during the expected product lifespan;
• Improper use, installation not carried out by a suitably qualified person, or failure to follow the manufacturer's instructions;
• Force majeure events, including natural disasters, extreme weather, fire, flood, or lightning strikes;
• Unauthorized modifications, repairs, or alterations;
• Use of the product outside its rated specifications;
• Consumable components (e.g. fuses, certain battery cells) subject to their own manufacturer warranty.
6.4 To make a warranty claim, the Buyer must submit a written notice to
info@e-green-global.com, including: a description of the defect, supporting photographs or evidence, the original Order number, and the date of delivery. The Seller will acknowledge the claim within 5 business days.
6.5 Where a valid warranty claim is confirmed, the Seller will — at its discretion and subject to the Consumer Rights Act 2015 — arrange repair, replacement, or a proportionate refund. Warranty repairs or replacements do not extend the original warranty period.
7. Cancellation, Return and Refund Policy
7.1 This section sets out the Seller's complete Cancellation, Return and Refund Policy. Nothing in this section affects the Buyer's statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
7.2 Product Orders — Cancellation
7.2.1 Standard stock items may be canceled without penalty within 48 calendar hours of Order placement, provided the Order has not yet been dispatched.
7.2.2 Custom-configured or commercial orders (single orders exceeding £5,000 or requiring special procurement) must be canceled within 24 calendar hours of placement. After this window, the Seller may charge cancellation fees reflecting costs already committed.
7.2.3 All cancellation requests must be submitted in writing to
info@e-green-global.com with subject line: "Cancellation Request — [Order Number]". Verbal requests will not be accepted. Cancellation is not confirmed until the Buyer receives written acknowledgement from the Seller.
7.3 Product Orders — Returns & Refunds
7.3.1 Returns are accepted for new, unused Goods in their original, undamaged packaging, requested within 14 calendar days of the confirmed delivery date.
7.3.2 A restocking fee of 15% of the product value will be deducted from the refund. The Buyer is responsible for all return shipping costs; original outbound shipping charges are non-refundable.
7.3.3 Refunds will be issued to the original payment method within 14 calendar days of the Seller's warehouse receiving and completing inspection of the returned Goods.
7.4 Defective or Damaged Goods
7.4.1 If Goods are delivered defective or damaged, the Buyer must notify the Seller in writing within 7 calendar days of delivery, with photographic evidence.
7.4.2 The Seller will, at its cost, arrange collection and offer an appropriate statutory remedy: repair, replacement, or full refund, in accordance with the Consumer Rights Act 2015 and following discussion with the Buyer.
7.5 Distance Contracts — Statutory Cooling-Off Period
7.5.1 For all contracts entered into at a distance (online, by telephone, or by email) — covering both Goods and Services — the Buyer has a statutory right to cancel without giving any reason within 14 calendar days of: (a) the date of delivery (for Goods); or (b) the date of contract signature (for Services).
7.5.2 To exercise this right, the Buyer must send a clear written statement of cancellation to info@e-green-global.com within the cooling-off period. The Seller will provide a model cancellation form upon request.
7.5.3 Where the Buyer requests that Services commence before the cooling-off period expires, the Buyer acknowledges that, if they subsequently cancel, they will be liable for a proportionate payment for Services rendered up to the date of cancellation.
7.6 Service Contracts — Cancellation After Cooling-Off
7.6.1 Once the cooling-off period has expired and preparatory or project work has commenced (as defined in the SOW), the Buyer may cancel by giving written notice. The Buyer will be liable for all costs incurred and work completed to the cancellation date. An itemized breakdown will be provided within 10 calendar days.
7.6.2 Project deposits are refundable only if cancellation is made within the cooling-off period. After that period, deposits are non-refundable, as they secure committed team capacity. This does not affect the Buyer's right to recover excess payments above actual costs incurred.
7.7 Digital Products & Software Subscriptions
7.7.1 Digital products (downloadable files, reports, licence keys) are non-refundable once delivered or accessed. In compliance with the Consumer Contracts Regulations 2013, the Buyer is required to confirm, prior to purchase, that they consent to immediate delivery and acknowledge the loss of their cancellation right upon delivery.
7.7.2 Software subscriptions may be canceled at any time. No refund will be issued for the current billing period; access continues until the end of the paid period. Annual subscriptions canceled within 14 calendar days of the annual renewal date may be eligible for a pro-rata refund — contact info@e-green-global.com promptly.
8. Liability and Force Majeure
8.1 The Seller's total aggregate liability to the Buyer under or in connection with this Agreement — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount paid by the Buyer for the specific Goods or Services giving rise to the claim.
8.2 Subject to clause 8.3, the Seller shall not be liable for:
• Indirect, consequential, or incidental losses or damages;
• Loss of profit, revenue, or anticipated savings;
• Loss or corruption of data or information;
• Business interruption;
• Losses caused by third parties or circumstances beyond the Seller's reasonable control.
8.3 Nothing in this Agreement limits or excludes liability for:
• Death or personal injury caused by the Seller's negligence;
• Fraud or fraudulent misrepresentation;
• Any liability that cannot lawfully be limited or excluded under English law, including statutory rights under the Consumer Rights Act 2015.
8.4 Neither party shall be liable for failure or delay in performing its obligations caused by a force majeure event, including: natural disasters, war, civil unrest, strikes or industrial action, government actions or sanctions, pandemics, power or internet outages, or other events beyond the reasonable control of the affected party.
8.5 The party affected by a force majeure event must: (a) notify the other party in writing within 7 calendar days of the event arising; (b) provide reasonable details of the event and its expected duration; and (c) take all reasonable steps to mitigate the impact and resume performance as soon as practicable.
9. Intellectual Property
9.1 All intellectual property rights in the Seller's website, platform, branding, logos, designs, proprietary methodologies, and other materials (collectively, "Seller IP") are and shall remain the exclusive property of the Seller or its licensors.
9.2 The Buyer is granted no licence or right to use Seller IP except as strictly necessary for the Buyer's own internal use of the Goods or Services purchased.
9.3 In respect of bespoke consultancy deliverables (reports, system designs, analyses, and similar outputs) produced specifically for the Buyer under a SOW:
• The Seller grants the Buyer a non-exclusive, non-transferable licence to use such deliverables for the Buyer's internal business purposes.
• The Buyer may not reproduce, distribute, sub-licence, or use such deliverables for competing or commercial purposes without the Seller's prior written consent.
• The Seller retains the right to use general methodologies, frameworks, and know-how developed during the engagement.
10. Personal Data and Privacy
10.1 The Seller is a data controller in respect of personal data provided by the Buyer. The Seller processes such data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Seller's Privacy Policy published at www.e-green-global.com.
10.2 Personal data collected in connection with this Agreement will be used
solely for the purposes of Order fulfilment, service delivery, invoicing, customer support, and compliance with legal obligations.
10.3 The Seller will not sell, rent, or share the Buyer's personal data with third parties for marketing purposes. Data may be shared with trusted service providers (e.g. couriers, payment processors) as necessary to fulfil the Agreement, subject to appropriate data protection safeguards.
10.4 The Buyer has the right to access, rectify, erase, or restrict the processing of their personal data. Requests should be directed to legal@e-green-global.com.
11. Dispute Resolution
11.1 The parties shall attempt in good faith to resolve any dispute arising from or relating to this Agreement through direct negotiation. Either party may initiate negotiations by giving written notice to the other, setting out the nature of the dispute.
11.2 If the dispute is not resolved within 30 calendar days of such notice (or such longer period as agreed in writing), either party may refer the matter to mediation administered by a mutually agreed mediator or body. The costs of mediation shall be shared equally unless otherwise agreed.
11.3 If mediation is unsuccessful or declined, the dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11.4 Consumer buyers may also refer unresolved disputes to an appropriate Alternative Dispute Resolution (ADR) scheme or to the Financial Ombudsman Service or relevant sector-specific ombudsman where applicable.
11.5 This Agreement is governed by, and shall be construed in accordance with, the laws of England and Wales.
11.6 The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply to this Agreement.
12. General and Miscellaneous
12.1 Severability: If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the Agreement and the remaining provisions shall continue in full force and effect.
12.2 Entire Agreement: This Agreement, together with any applicable Order, invoice, or Statement of Work, constitutes the entire agreement between the parties in relation to its subject matter and supersedes all prior representations, agreements, or understandings, whether written or oral.
12.3 Assignment: The Seller may assign its rights and obligations under this Agreement to any affiliate or successor entity, or in the event of a merger or acquisition, provided the assignee assumes all obligations owed to the Buyer. The Buyer may not assign any rights or obligations under this Agreement without the Seller's prior written consent.
12.4 Waiver: Failure by either party to enforce any provision of this Agreement shall not constitute a waiver of the right to enforce that provision or any other provision in the future.
12.5 Variation: No variation or amendment to this Agreement shall be effective unless made in writing and, in the case of an agreed transaction, signed by both parties. The Seller may update the general terms of this public offer by publishing a revised version on its website; the version in force at the time of Order acceptance shall govern that Order.
12.6 Notices: All formal notices under this Agreement shall be in writing and delivered by email (with read receipt or acknowledgement) or by recorded post to the contact addresses set out in Section 13. Notices sent by email are deemed received upon acknowledgement by the recipient.
12.7 No Third-Party Rights: Nothing in this Agreement is intended to confer any rights on any third party under the Contracts (Rights of Third Parties) Act 1999, except where expressly stated.
12.8 Language: This Agreement is drawn up in the English language. Where translated versions are provided for convenience, the English language version shall prevail in the event of any conflict.
13. Seller Contact Information
Contact Type Details
Registered Company Name - E-GREEN-ENERGY GLOBAL LTD
Company Registration No. - 15270509
VAT Registration No. - GB 822 6997 21
Registered Address - Flat 39, Thornton House, Ruddington Way, Birmingham, B19 2QB, England
Correspondence Address - SB Fine Chemicals Germany GmbH, Siemensallee 1, 17489 Greifswald, Germany
Website - www.e-green-global.com
Phone - +44 7935 849928
General Enquiries - hpaulino@e-green-global.com
Orders - orders@e-green-global.com
Customer Support / Returns - info@e-green-global.com
Legal & Compliance - legal@e-green-global.com
14. Buyer Acceptance
By placing an order, making payment, or signing a separate document referencing this Public Offer Agreement, the Buyer confirms and acknowledges that they:
1. Have read, understood, and agree to be bound by all terms and conditions of this Agreement in their entirety;
2. Have received, read, and acknowledge the Seller's Cancellation, Return and Refund Policy as set out in Section 7;
3. Confirm the accuracy and completeness of all information provided to the Seller in connection with their Order;
4. Have had a reasonable opportunity to ask questions, seek clarification, and — if appropriate — take independent legal advice before accepting;
5. Agree that, subject to applicable consumer protection laws, this document constitutes a legally binding agreement enforceable under the laws of England and Wales.
SIGNATURE BLOCK (WHERE A WRITTEN INSTRUMENT IS REQUIRED)
For and on behalf of E-GREEN-ENERGY GLOBAL LTD (Seller):
Signed: ______________________________________ Name: ______________________________________
Title: _______________________________________ Date: ______________________________________
For and on behalf of the Buyer:
Signed: ______________________________________ Name: ______________________________________
Title: _______________________________________ Date: ______________________________________
Company (if applicable): __________________________________________________________________________
END OF PUBLIC OFFER AGREEMENT
E-GREEN-ENERGY GLOBAL LTD • Version 2.0 • Effective 01 January 2026 • Governed by the laws of England and Wales